Log into Actenzo Dashboard here
On the left panel click on Orders > Status overview
Click on an order that is on exception
In the "Order History" check for the message "Product {Name of the product} with id VD-XXXX not found"
You need to find that product on the left panel on Product Feeds > Status overview and search
You will see the product in the list
Copy and send to your "contact person" from Vivino the "Product id in the feed" and request to change VD-XXXX with this product ID