Enhance your performance on wine marketplaces with automatic order confirmation and shipping, processing marketplace orders just as you do in your own web shop. Orders placed on wine marketplaces are automatically confirmed in your system, providing you with the ordered wines at your set prices and the customer’s shipping details. Ship orders as you normally would, using multiple shipping methods and shipping to various countries if needed. Actenzo automatically transfers track & trace information to the marketplaces and triggers shipment notifications once your wine parcels are shipped.
The Orders Status Overview page provides all the necessary information related to orders. Here, you can get a detailed overview of the total number of orders. You can select each sales channel individually to view its order data. Additionally, you can download the orders report as a file for your review. The page also offers an overview of all orders, with various filters to help you understand the details.
Each order is clickable. By clicking on a selected order, you will be taken to the Order Details page.
On the Orders Status Overview page, you can find:
- Filters and Search: In this section, there are various filters, information, a order search field and a button to download the orders report:
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- Search:
Start a search for a specific order. You can search by Channel Order or Web Shop Order. - Only show orders for channel:
You can select one of the sales channels to which you are subscribed. All data displayed will relate to the selected channel, or will be displayed for all sales channels (default view). - Start date:
The beginning of the time period for which data is to be displayed. - End date:
The end of the time period for which data is to be displayed.
- Search:
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- Order status:
There are 9 statuses:
- Unknown
- Pending
- Processing
- Exception
- Confirmed
- Request Hold
- Holding
- Cancelled
- Completed - Shipment status:
- Unknown
- Processing
- Shipment Created
- Shipped
- Delivered
- Delivery Failure - Last sync:
The date and time when the last order synchronization was completed. - Results:
The total number of orders (also shows the number of filtered results).
- Order status:
2. Orders list: The list of all orders is displayed as a table. This table shows information related to the orders by the sales channel.
Types of columns in the table:
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- Channel order #:
Order number of channel. - Web Shop Order #:
Order number of web shop. - Order Date:
The date and time when the order was created. - Order Total:
The amount of the order In total. - Quantity Total:
The quantity of the order In total. - Order Status:
Current order status. - Shipment Status:
Current shipment status. - Web shop:
External link to the back end order in the web shop. - Channel:
External link to the back end order in the sales channel.
- Channel order #: